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Complementary Medicine and Patient Information: patient information – the American vision
By Lidia Schapira, recorded at TAO (Transatlantic Oncology meeting), Nov 20-21, 2014, Paris
Lidia Schapira’s presentation about the art and practice of oncology tackles the challenges of communicating with cancer patients. A recent report on living and dying in America by the US-based Institute of Medicine (IOM) generally calls for delivery of person-centered care. Over the last years, the patient has gone from being the victim to an empowered protagonist and active decider, as access to information and patient activism has changed the power dynamics between patient and clinician. Communication is essential – but it requires time, skill, patience and empathy. A family-oriented approach is also needed as care is increasingly fragmented and the family often carries the main burden of coordinating care as well as providing assistance.
Lidia Schapira, Massachussetts General Hospital, Boston, USA